Effective Date: September 2016
NO. 1 - ACCEPTANCE OF TERMS
NO. 2 - THE INFORMATION WE COLLECT: WHAT + HOW
You may, however, visit our site anonymously.
We do not collect any personal information for Visitors when they use the Site, unless they voluntarily provide such information, when registering or making a purchase. In such cases you may be asked to enter your name, e-mail address, mailing address, and phone number information (“Personal Information”). In addition to the information listed above, we may collect additional information that you voluntarily provide to us (e.g. via a survey or your comments on our Site), such as, but not limited to household income range, gender, product preferences, and other information that does not identify you personally.
If at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.
We automatically collect information from your activity when you use the Site, including, without limitation: IP addresses, which may consist of a static IP address and will sometimes point to a specific identifiable computer or device; browser type and language; referring and exit pages and URLs; date and time; amount of time spent on particular pages; what sections of the website you visit; and similar data and information about your device, including the type of device; universally unique ID (“UUDI”); advertising identifier (“IDFA”); MAC address; operating system and version (e.g., iOS, Android, or Windows); carrier and country location; hardware and processor information (e.g. storage, chip speed, camera resolution, NFC enabled); networks type (Widi, 3G, 4G, LTE); and similar data.
We also collect information using “cookie” technology. Cookies are bite-sized files that a site or its service provider transfers to your computer’s or mobile device’s hard drive through your Web browser (if you allow) that enables your computer to “remember” information about your visit. By showing how and when you use the Site, cookies help us remember and process items in your shopping cart, understand and save your preferences for future visits, and complete aggregate data about site traffic and site interaction so that we can enhance your experience using our Site and offer better tools in the future.
We may contract with third-party service providers to assist us in better understanding our Site’s visitors. The Site and third-party service providers also may use web beacons to access cookies and count users who visit the Site or open HTML-formatted email messages. These service providers are not permitted to use the information collected on our behalf, except to help us conduct and improve our business.
If you do not want us to place a cookie on your hard drive, you may turn that feature off on your computer or mobile device. Please consult your Internet browser’s documentation for information on how to do this and how to delete persistent cookies. However, if you decide not to accept cookies from us, the Site may not function properly.
Third Party Analytics
For more information on Google Analytics, including how to opt-out from certain data collection, please visit https://www.google.com/analytics. Please be advised that if you opt-out of any service, you may not be able to use the full functionality of the Site.
We also may collect or receive information from third parties including, but not limited to Facebook, Twitter, Instagram, Pinterest, Tumblr, Myspace, Quora, Youtube, SnapChat and/or other third-party social media sites.
NO. 3 - HOW WE USE + SHARE THE INFORMATION
Any of the information we collect from you may be used in one of the following ways:
To Personalize Your Experience
Your information helps us better care for your individual needs, and enhance your experience on our Site.
To Improve Our Site
We continuously strive to improve our products and services based on the information we receive from you.
To Improve Customer Service
We continue to strive to better understand you, our Visitors, Registered Users, customers, and our products and services. We may analyze the Order Information and Other Information in aggregate form in order to operate, maintain, manage, and improve the Site and/or our products. The aggregate information does not identify you personally. We may share this aggregate data with our affiliates, agents, and business partners. We may also disclose aggregated user statistics in order to describe our products and services to current and prospective business partners and to other third parties for other lawful purposes.
To Process Your Orders
We will access, use, and share the Information as required to process your orders and provide support to you.Your personal information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.
To Administer a Contest, Rewards, Promotion, Survey, ot Other Site Feature
In order to provide our services and administer our rewards and promotional programs, we may share your Personal Information and Other Information with our third-party promotional and marketing partners, including without limitation, businesses participating in our various programs.
To Send Periodic Emails
In order to inform you about our products and services and those of our third-party marketing partners.
To Solicit Your Feedback
We continuously rely on your feedback, praise, comments, and questions, to improve our Site.
To Help Our Hired Companies Perform Their Functions
To Inform Our Partners Under Common Control with Us
We may share some or all of your Information with any of our parent companies, subsidiaries, joint ventures, partners or other companies under common control with us.
To Adhere to the Law
To the extent permitted by law, we may also disclose the Information: when required by law, court order, or other government or law enforcement authority or regulatory agency; or whenever we believe that disclosing such Information is necessary or advisable, for example, to protect the rights, property, or safety of Spike Spencer International or others.
no. 4 - how we store your information
Your information is stored at the list server that delivers the Site’s newsletters, emails, and products. Your information can only be accessed by those who help manage those lists in order to deliver e-mail to those who would like to receive our emails, newsletters, podcasts, promotions, contests, surveys, products and services.
All of the newsletters and emails that are sent to you through the Site include an unsubscribe link in them. You can remove yourself at any time from our newsletters or mailing list by clicking on the unsubscribe link that can be found in every communication that we send you.
no. 5 - how we protect your information
We implement a variety of security measures to protect your Information from loss, misuse, and unauthorized access, disclosure, alteration, or destruction. We take commercially reasonable steps to maintain the safety of your Personal Information and Billing Information when you place an order or enter, submit, or access your Personal Information.
We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database only to be accessible by those authorized with special access rights to such systems and are required to keep the information confidential.
After a transaction your private information (credit cards, financials, etc.) will not be kept on file for more than thirty (30) days.
Please understand, however, that no security system is impenetrable. We cannot guarantee the security of our databases, nor can we guarantee that the Information that you supply will not be intercepted while being transmitted to and from us over the Internet. In particular, e-mail sent from the Site many not be secure, and therefore, you should take special precaution and care in deciding what information you choose to send to us via e-mail.
Be vigilant and do your own due diligence to protect your information.
NO.6 - HOW TO ACCESS + MODIFY PERSONAL INFORMATION YOU SHARE
If you have registered for our Site, you may access, review and make changes to your Personal Information, Billing Information, and certain Other Information, by following the instructions found on the Site.
If at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email. Customers cannot opt-out of receiving transactional emails related to their account or their Orders. We will use commercially reasonable efforts to process such requests in a timely manner. You should be aware, however, that it is not always possible to completely remove or modify information in our subscription databases.
You should also be aware that if you voluntarily disclose Personal Information publicly to third parties — for example on our message boards or web logs; through e-mail; during webinars, classes, telephone conferences, or coaching calls; or in comment or chat areas — that information can be viewed, heard, collected, and/or used by others besides us without our knowledge and may result in unsolicited messages from other individuals or third parties. Such actives are beyond the control of this Site and this policy.
NO. 7 - AFFILIATE SITES + LINKED SITES + ADVERTISEMENTS
Occasionally, and at our discretion, we may include, offer, or advertise third party web sites, products, or services on our Site. We have no control over the privacy policies or the content of any of our business partners, advertisers, sponsors, or other websites to which we provide links. SpikeSpencer.com expects its partners, advertisers, and affiliates to respect the privacy of our users.
As such, we are not responsible or liable for the content, actions, activities, and/or privacy policies of those linked sites, nor do we monitor or guarantee in the information contained in third party sites that are linked to from our site. SpikeSpencer.com does not endorse any views expressed or products or services offered therein. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these external sites.
NO. 8 - CHILDREN'S ONLINE PRIVACY PROTECTION ACT COMPLIANCE
This Site is not directed to children under the age of thirteen (13) and we do NOT knowingly collect or distribute to third parties Personal Information from children under the age of thirteen (13) through our Site. If you are under thirteen (13), please do NOT give us any Personal Information. We do NOT knowingly allow children under the age of thirteen (13) to publicly post or otherwise distribute Personal Information through the Site, nor do we condition the participation of a child under thirteen (13) in the Site’s online activities on providing Personal Information. We screen users who wish to provide personal information in order to prevent users under the age of thirteen (13) from providing such information.
NO. 9 - NOTICE TO NON-U.S. RESIDENTS
NO. 10 - NOTICE TO CALIFORNIA RESIDENTS
Spike Spencer International and SpikeSpencer.com does not monitor, recognize, or honor any behavioral advertising opt-out or do not track mechanisms, including general web browser “Do Not Track” settings and/or signals.
NO. 12 - GOVERNING LAW
This policy and the use of these Sites are governed by the laws of the State of California. If a dispute arises under this Policy, we agree to first try to resolve it with the help of a mutually agreed-upon mediator in the following locations: Los Angeles County. Any costs and fees other than attorney fees associated with the the mediation will be shared equally by each of us.
SpikeSpencer.com is controlled, operated and administered entirely in Los Angeles, CA. This statement and the policies outlined herein are not intended to and do not create any contractual or other legal rights in or on behalf of any party.
NO. 13 - HOW TO CONTACT US
Spike Spencer International
8306 Wilshire Boulevard,
Beverly Hills, CA 90211